Service Update from Legal Aid Ontario

Like most services, Legal Aid Ontario has been impacted by the ongoing COVID-19 pandemic. The Wellness Centre received the following update from LAO:

March 19, 2020

Dear Stakeholder

The safety of our staff, clients, and stakeholders is our first priority. As we are currently unable to guarantee a safe workplace for our courthouse staff, LAO has determined that it will be asking staff and per-diems not to attend physical courthouses until further notice, effective end-of-day today.

We are hopeful to resume in-person services soon and are working closely with MAG in order to determine when we would be prepared to return to physical courthouses.
Continuation of client services

We are dedicated more than ever to continuing to provide high-quality services to legal aid clients and we are instituting interim solutions in our district to continue offering services.

Clients can call 1-800-668-8258 if they have questions about what legal aid services are available to them. More information is available on our website.

I will continue to provide you with updates on client services as we put more measures in place. In the meantime, please reach out to me if you have any questions about accessing client services. On behalf of all staff at Legal Aid Ontario, I appreciate your understanding during these difficult times.


Kaitlyn McCabe
Director General
West District
Legal Aid Ontario

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